Insurance Claims

Policy · Storm Claim

A storm tore the roof off on Friday — payout landed in 9 days

When a storm stripped half the roof off the Okafor family shop, every day closed meant lost income. Our handler took the call on Friday night, had an assessor on site Saturday morning, and the payout landed before the repairers finished — the shop reopened 19 days after the storm.

What we delivered

• Assessor next morningOn site Saturday, full damage report by Monday noon.
• Interruption cover from day oneLost trading income paid weekly while doors stayed shut.
• Payout before repairs finished$86,000 settled in 9 days; shop reopened on day 19.

Measure	Target	Result
Assessor on site	3 days	Next morning
Claim settled	21 days	9 days
Amount paid	—	$86,000
Days closed	—	19